2026 Holiday Return Policy:
Gifting early? We've got you!
We want to make returns as easy as possible, especially during the holidays. Here's everything you need to know.
Eligible purchases made November 11–December 21, 2026 may be returned through January 10, 2027.
Beginning December 22, 2026, our standard 20-day return policy applies.
Please note that all standard final sale exclusions still apply, including holiday-themed merchandise. See below for details.
- In-store purchases: Purchase date
- Online purchases: Delivery date
Final Sale Items:
The following items are final sale and cannot be returned:
- Alice & Wonder and Mini Wonder branded holiday apparel
- Holiday décor, including ornaments, cups, candles and decorative accents
- Sale styles with prices ending in .89
- Personalized Alice & Wonder hats with hat patches
In-Store Pickup Return Policy:
Pickup orders follow our standard Return Policy with a few additional guidelines:
We’ll hold your pickup order for 7 days after it is ready for pickup. After 7 days, the order will be cancelled.
Final sale items are not eligible for a refund.
Refunds will be issued for eligible merchandise only.
Any non-refundable merchandise remaining from a cancelled pickup order will be held at the pickup location for 90 days.
Non-refundable merchandise that has not been picked up within 90 days will be donated.
2026 Holiday Shipping
Sending pretty fun things for the holidays? Shop early!
For the best chance of delivery by December 25, we recommend placing your order by Tuesday, December 15, 2026.
During our busiest season, please allow 3–4 business days for your order to be processed and shipped. Orders with custom embroidery require an additional 24 hours of processing time.
Please note: Holiday delivery dates are estimates and are not guaranteed. Delivery timing may vary based on destination, carrier volume, weather, and other circumstances outside of our control.
Return Options:
• In-store purchases: must be returned to one of our store locations (we can’t accept mailed returns for in-store purchases).
• Online purchases: can be returned in-store for free or by mail (a $4.95 return shipping fee applies; limit one return label per order).
For information more information on our return policy, please visit aliceandwonder.com/pages/return-policy.
To complete a return, please fill out our online form here or return in store.
