- First and Last Name
- Order Number
- Item you would like returned
- Reason for return
- Please let us know if you would like a full refund or store credit
Please note, should you buy full-priced items using a discount code, they are still redeemable for free return shipping.
Items other than apparel (decor, gifts, shoes, accessories) will be subject to an up to $7 return fee, depending on exact return shipping charges.
Sale items are returnable for store credit only. Final sale items will be marked "final sale" in product description.
Customer Vo Jewelry orders are non-refundable unless damaged.
Exchanges: Simply purchase the item you are wanting in a new order (before it sells out!) Send your unwanted item back within 15 days to receive a full refund. All unwanted items must be received within the 15 day window, no exceptions will be made.