Return Policy:
Here's the deal. We hate buying pretty fun things online only to not have them fit right or not be what you're looking for. So we encourage you to return or exchange if your item isn't right!
Return unused, unwashed, and unworn merchandise for a full refund within 20 days from the purchase date (in-store) or from the delivery date (online).
Final Sale Items:
Items that are marked final sale can’t be returned:
- Alice & Wonder and Mini Wonder branded holiday apparel and St. Paddy’s Day apparel
- Holiday décor (including ornaments, cups, candles, and decorative accents)
- Any final sale styles with prices ending in .89
In-Store Pickup Orders:
Pickup Orders will follow the above Return Policy, along with the following:
• We’ll hold your pickup order for 7 days after it’s ready (fulfillment date). After that, your order will be cancelled.
• If your order includes final sale items those items are not eligible for a refund.
• Refunds will be issued for eligible items only. Non-refundable pieces will be held at your pickup location for 90 days before being donated.
Return Options:
• In-store purchases: must be returned to one of our store locations (we can’t accept mailed returns for in-store purchases).
• Online purchases: can be returned in-store for free or by mail (a $4.95 return shipping fee applies; limit one return label per order).
For information more information on our return policy, please visit aliceandwonder.com/pages/return-policy.
To complete a return, please fill out our online form here or return in store.
