Vancouver Turtleneck - Pumpkin Pie
Model is wearing a size S.
Orders $100 or more will enjoy free shipping. A $6.95 shipping fee will apply to orders under $100. All orders will ship within 72 business hours via USPS, unless there is a pre-order item associated with your order. All orders ship as complete. Please allow extra shipping & processing time during the holiday season.
You have 15 days from the time your order arrives to your door to request a full refund. Need a little more time? Store credit is offered for return requests made between 16-30 days of receiving your order.
All pick-up orders will be held for seven days before cancelling. Should your order not be picked up within seven days, a full refund will automatically be issued.
Please note, if your pickup order includes any final sale items (items ending in .89 or holiday-themed merchandise), those items will not be refunded. We will refund all items in your order applicable for return and will keep non-refundable merchandise for pickup.
If your non-refundable merchandise is not picked up within 90 days, your items will be donated.
All purchases made in-store will have 15 days from the purchase date to return for a full refund and 16-30 days for store credit. In-store purchases can only be returned in-store.
Holiday return policy:
All purchases made from November 11 - December 20 are applicable for a full refund until January 8. Store credit will be offered until January 15. Merchandise must not be worn, washed, or altered. All tags must be attached and items must be returned in original packaging.
Please note, all holiday-themed merchandise (sweatshirts, tees, cups, ornaments, candles & holiday-themed home décor) are non-refundable. Sizing exchanges will be granted on holiday-themed apparel should the requested exchange size be in stock.